Terms & Conditions

Cancellation

Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away.

50% refund for cancellations made at least 7 days before check-in.

Sorry, no refunds for cancellations made within 7 days of check-in.

Damages

We reserve the right to charge for any costs for damage caused by negligence or misuse of amenities.

Smoking

Easter Cottage is a non-smoking establishment.  Smoking within the hotel property boundaries, internal and external, is against the law (a criminal offence) and strictly prohibited.  We reserve the right to charge a fine covering the cost of at least a 3 night stay to those that smoke, and the person who made the booking will be deemed responsible even if his/her wife/husband/partner is the smoker. They (all occupants of the offending room) will also be asked to vacate their room and leave the premises but will be charged for the booked stay, and any other nights that the room cannot be used due to smoke contamination, in addition to the smoking levy and, when necessary, the dry cleaning of curtains and carpet. 

Children

We regret we are unable to accommodate children under 14 years of age, due to the terms of our liability insurance.

Pets

Although we both love animals, we regret we are unable to accommodate pets. 

Arrival and Departure

Check-in is from 3.00pm on the day of arrival. 

Your room must be vacated by 10.30am when checking-out.

 

Got a question?

If you have any questions regarding our Terms & Conditions, please do not hesitate to contact us.